A Verizon spokesperson told CBS News that an outage that customers reported beginning around noon Eastern Time had been resolved.

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.

Earlier this week, Verizon sparked outrage after a major service outage affected millions of its customers. On Jan. 14, an estimated 2.3 million Verizon customers, according to Do

Verizon is now offering a $20 credit to customers impacted by the massive service outage on Wednesday. The outage lasted more than 10 hours, disrupting cellular and data services for tens of thousands of customers.

Verizon Communications is giving consumers $20 for their troubles following a service outage Wednesday, but precise details about the outage’s cause remain elusive, at least for now. A Verizon representative said the problem stemmed from a “software issue” but did not offer further specifics on the cause or the number of people affected.

Tracking site Downdetector said it received 2.3 million reports of outages in the 24-hours starting Wednesday at 11 a.m. Eastern time.

Verizon states that the outage has now been resolved, though hasn't yet shared any details on what caused it. If you're still having difficulty connecting to the network, Verizon recommends restarting your device.

The Verizon outage has since been resolved and the company is now giving out a credit. Here's how much you will get back on your bill.